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Communications Manager
Position Overview
The Communications Manager owns DataCT's external and internal communications function, including CT Plan subscriber notices, vendor alerts, policy bulletins, website content, and document libraries. The role ensures that DataCT's communications are timely, accurate, consistent with CT Plan governance, and aligned with DataCT's public-market responsibilities.
This is a hands-on, detail-oriented role that collaborates closely with the Head of L&RM, the Head of Legal, Risk & Compliance, the CAO, and Operations. The Communications Manager is the principal author and editor for DataCT's written communications and the principal steward of DataCT's online presence.
DataCT operates under the independence, governance, and transparency framework established in the CT Plan and the Administrator RFP. All staff are expected to uphold the independence of the Administrator function, avoid actual or perceived conflicts of interest, and support the governance reporting obligations of the Operating Committee of CT Plan LLC.
Core Responsibilities
Subscriber, Vendor, and Policy Communications
Draft and distribute subscriber notices, vendor alerts, and policy bulletins.
Maintain the publication calendar and policy change-log communications.
Ensure all outbound communications are reviewed and approved in line with Legal and governance standards.
Website, Document Library, and Knowledge Base
Maintain DataCT and CT Plan-facing website content, policy library, document archives, and change logs.
Operate the version-control and publication workflow for public-facing documents and ensure effective-date discipline.
Support search and discoverability of policy and licensing documentation.
Governance and Board Communications Support
Support Operating Committee and Board communications materials, including meeting notices, Board books, and post-meeting summaries in coordination with Legal and the CAO.
Administer the communications calendar across L&RM, Legal, Finance, Operations, and the CAO.
